FAQ

Get Answers to Common Questions

We're here to help you understand how Agentic AI can transform your business. Explore our frequently asked questions to learn more about implementation, security, integration, and support.

What is Agentic AI and how does it work?

Agentic AI represents an advanced integration of large language models (LLMs) with custom software built on the LangChain framework. Our systems combine vector databases, function calling, and API connections to create autonomous workflows that execute complex tasks independently. These intelligent agents interact with your business data and software through well-defined orchestration layers, allowing them to process information, make decisions based on defined parameters, and take actions across your digital infrastructure. Unlike basic AI tools, our agentic solutions maintain context, execute multi-step processes, and optimize workflows across your entire business ecosystem with minimal human intervention.

How do you ensure data security and privacy?

We integrate seamlessly with your existing security infrastructure by collaborating directly with your IT department or MSP. All credentials, access tokens, and authentication systems are established under your business name and conform to your specific security protocols and SOPs. You maintain 100% control of your data. For highly sensitive environments, we can deploy on-premises AI models that run locally within your infrastructure, ensuring sensitive data never leaves your secure environment. Our implementation team works within your established governance framework, ensuring our solutions comply with your data handling policies, retention guidelines, and access controls.

How is human oversight maintained in AI operations?

Our AI systems operate with varying levels of autonomy based on your specific needs. For routine, low-risk tasks like scheduled data collection or report generation, agents can run fully autonomously without intervention. For higher-stakes processes, we implement configurable approval workflows at critical decision points that can be reviewed via email, Slack, or our dashboard. You decide the right balance—from fully autonomous operations for predictable tasks to human-in-the-loop oversight for sensitive decisions, creating the perfect mix of efficiency and control for your specific use case.

How customizable are your AI solutions?

Every business is unique, and our solutions reflect that. We build each Agentic AI workflow from the ground up based on your specific needs and processes. From custom triggers and conditions to specialized data processing rules, every aspect can be tailored to your requirements. As your business evolves, your AI workflows can be adjusted and scaled accordingly.

What's the implementation timeline and process?

Our implementation process typically spans 4-6 weeks, following a clear four-phase approach:
- Weeks 1-2: Discovery, planning, and proof-of-concept
- Weeks 2-3: Workflow research, design and development.
- Weeks 4-5: Testing and refinement.
- Weeks 5-6: Staged deployment and training.
-We work closely with your team throughout the process, ensuring minimal disruption.

What systems can Agentic AI integrate with?

Our platform delivers comprehensive connectivity through modern integration approaches, including REST APIs, webhooks, SDK implementations, and HTTP endpoints. We support both native integrations with popular business platforms (Salesforce, HubSpot, Microsoft, Google Workspace, etc.) and custom connections to proprietary internal systems through well-documented APIs or database interfaces. This technical flexibility enables our agentic workflows to move data seamlessly across your entire software ecosystem, creating unified automated processes regardless of where your business information resides.

What kind of support and maintenance do you provide?

Our support begins with intelligent self error monitoring - your AI workflows are designed to self-report issues in real-time, allowing for immediate response.

We offer comprehensive support contracts that include:
- 24/7 system monitoring.
- Real-time error detection and alerts.
- Regular performance optimization.
- Dedicated support team access.
- Quarterly system reviews and updates